ANTO ENERGY · CUSTOMER HELP
Frequently Asked Questions
Where do you deliver?
We deliver only within Metropolitan France. Islands, military bases, and sensitive addresses are excluded.
Is shipping free?
Yes. Standard shipping is free for every eligible order.
How long does delivery take?
Orders are processed in 1–3 business days. Delivery normally takes 3–5 business days after dispatch.
Will I receive tracking?
Yes. Tracking information is provided for every dispatched order.
Can I return an item?
Yes. You may request a return within 30 days of receiving your order. We cover standard return shipping costs.
Can I exchange an item?
Yes. Exchanges are accepted, subject to product availability.
Which payments do you accept?
We accept Visa and Mastercard. All prices are in EUR and include applicable French VAT.
Need help?
Email support@antoenergyshop.com. We aim to respond within 48 hours.
ANTO ENERGY
16 Place de l'Europe, 71850 Charnay-lès-Mâcon, France
SIRET: 931 573 547 00011 · VAT Number: FR12931573547
16 Place de l'Europe, 71850 Charnay-lès-Mâcon, France
SIRET: 931 573 547 00011 · VAT Number: FR12931573547