Contact

Need help with a product, order, delivery, return, exchange or refund? Contact the ANTO ENERGY customer service team by email.

Email support

Email: support@antoenergyshop.com

Customer service hours: Monday to Friday, 09:00 to 16:00 France time, excluding French public holidays.

Response time: we aim to respond within 48 hours.

What to include

· your full name;

· the email address used for the order;

· your order number, if the request concerns an order;

· a clear description of the question or issue; and

· photos of the parcel and product if an item is damaged, incorrect or incomplete.

Postal address

Please contact us before returning a product. Returns sent without prior instructions may be delayed. The full return procedure is available in the Return and Refund Policy.